OPEN COURSES
TERMS AND CONDITIONS OF NORTON COURSES
1 GENERAL
1.1 Definitions
Norton Media (or we/our/us) means Norton Media Limited (or subsidiaries Negotiation Workshop, Norton Productions, Norton Training and Canny Minds), company number 6573235, registered office at Prama House, 267 Banbury Road, Oxford, OX2 7HT.
You/your means the person, company or organisation who places the order
Website means our website www.nortonmedia.com and www.negotiationworkshop.co.uk
Delivery Address means the address for delivery of the services to you, as indicated by you when placing an order.
Courses means any courses to be supplied by us to you following receipt of an order
Contract means our acceptance of the order
1.2 The supply of courses to you by us shall be subject to our terms and conditions, which are accessible through these pages on our website. Please read these pages carefully before placing an order. The placing of an order shall be considered acceptance of our terms and conditions.
1.3 We reserve the right to amend and update these terms and conditions from time to time. It is your responsibility to check our terms and conditions at the time of placing an order.
1.4 If you are under 18 you must seek permission from your parents or guardian before you e mail the website or ask the website to e mail you or send any information to the site or attempt to buy any products from the site. If you continue to use this site and services you are confirming that you have received the consent of your parent or guardian.
2. ACCEPTANCE AND CANCELLATION OF ORDERS
2.1 When ordering services (such as training courses) from the website you will be required to complete an order form.
2.2 Once an order has been submitted to us we will send a note of receipt to the e mail address provided and confirmation (where appropriate) that the order has been accepted.
2.3 All orders placed through our website will be subject to our acceptance of the order and all places on courses are sold subject to availability.
2.4 In the case of public training courses Norton Media reserve the right to cancel a course at any time with full refund but without any additional liability.
2.5 If an order is placed and subsequently cancelled by you 28 or more days before the course is scheduled you will be entitled to a refund of 90% of the fee already paid. If the cancellation is less than 28 days before the course is scheduled no refund will be paid. All cancellations must be notified in writing and a cancellation number obtained. If the client provides a replacement at time of cancellation, no charge will be made but the change of name must be advised to Norton Media at least 24 hours before the commencement of the course and an amendment number obtained.
2.6 We reserve the right to refuse training to any participant or client at any time.
2.7 We reserve the right to ask any participant who is proving to be a disruptive influence on the course to leave the course. No refund will be made in these circumstances.
3. DATA PROTECTION
3.1 In order to respect the privacy of our customers we have a responsibility to keep your information confidential. We will use it only to offer our products or services, subject to your acceptance that we may use these details for our marketing purposes.
3.2 You warrant that we may store and process your personal details and information in order to supply goods or services and that this information will be stored in accordance with any Data Protection legislation.
3.3 Subject to your acceptance we may use your information for marketing purposes.
4. DELIVERY
4.1 The date and location of the course will be shown on the acceptance order form.
4.2 You acknowledge and accept that we cannot be held responsible for any errors made by you on the order form.
5. PRICE AND PAYMENT
5.1 The price charged for goods shall be the price quoted on the acceptance form sent by us to you.
5.2 Invoices for open courses shall be submitted to the client at the time of confirmation of booking. Payment must be received not later than one week before the course (or not later than six weeks before the course if the early booking and payment discount is to be applied)
5.3 All prices are in £ Sterling and exclusive of VAT(unless otherwise stated)
5.4 Payment is accepted by bank transfer, cheque or credit or debit card and is collected once we have sent you an acceptance form. We accept Maestro, Visa, Mastercard, or Delta cards.
6. COPYRIGHT
6.1 The website is owned and operated by Norton Media. All content within the site, including but not limited to website design, text, graphics, audio and video clips, images, page layout, underlying code and software and the arrangement thereof are the property of Norton Media or its suppliers and are protected by UK and international copyright and other relevant laws.
6.2 All other trademarks, product and company names or logos are the property of their respective owners and may not be used without the prior written consent of Norton media or such third parties as may own the trademarks.
6.3 Permission is granted to copy electronically or print portions of this website solely for the purpose of placing an order or for receipt of 'course notes' by course participants. Any other use of materials on this website for any other purpose is strictly prohibited without written consent from Norton Media.
7. INTELLECTUAL PROPERTY RIGHTS
7.1 No participant or client shall(and each client shall procure that its participants shall not) at any time use any information or materials belonging to Norton Media,, including without prejudice to the foregoing generally any intellectual property rights know how or course materials that may in any way prejudice Norton Media.
8. LIABILITY
8.1 Neither Norton Media nor its directors, employees, affiliates or any other representatives will be liable for loss or damages arising from or in connection with the use (or inability to use) the materials, facilities or services offered through our website. This includes but is not limited to indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties. If this clause is unenforceable in whole or in part due to relevant laws then in no circumstance shall Norton Media's total liability to you for damages, loss or claims, (including but not limited to negligence), exceed the amount paid by you (if any) for accessing our website.
8.2 No exclusions of Norton Media's liability in these Terms and conditions shall apply to any damages arising from death or personal injury caused by the negligence of Norton Media or any of its directors, employees or agents.
8.3 Norton Media has taken all reasonable care in the preparation of the content within this website but makes no representation or warranty of any kind with regard to the operation of the website or the information and content provided.
8.4 Norton Media shall not be liable for for any loss or damage suffered by you from the use of any information contained in any of the materials on the website. Users should be aware that they use the site at their own personal risk.
8.5 Norton Media makes no representation , warranty or guarantee of the suitability of the Norton Media properties for companies' purposes, that the use of the Norton Media properties or account shall be secure, uninterrupted or error free, or that the Norton Media properties shall function properly in combination with any third party technology, hardware, software, systems or data. The Norton Media properties are provided 'as is' and all conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranty of merchantability, title, fitness for a particular purpose, or non-infringement are hereby disclaimed to the maximum extent permitted by the applicable law. The Norton Media properties may be subject to interruption, limitations, delays, and other problems inherent in the use of internet applications and electronic communications and Norton Media is not responsible for any such delays, delivery failures or other damage resulting from events beyond Norton Media's control.
